For decades quality made in Germany means quality tested in Germany. The QI-Digital initiative supports QI stakeholders on the path to a digital future. Conformity assessment is a cornerstone of our quality infrastructure.
We therefore wanted to find out more from the testing and calibration laboratories in particular: Their expectations, needs and experiences with regard to digital QI tools. We invited the community of calibration and testing laboratories to exchange ideas and engage in dialogue in order to further develop the work and services of the QI-Digital initiative in a practical way.
Digital QI in testing and calibration laboratories - from trend to day-to-day business
As part of a targeted, professionally guided dialogue process with co-creative online workshops, the focus was on three goals:
- For the QI-Digital initiative: impetus to align and further develop the work of the initiative even more closely with practical needs. Activation of a wide range of stakeholders for the goal of digital QI
- For participating laboratories: exchange and new impetus for their own operational practice. New contacts, networks, collaborations and solutions
- For the QI community: Better, practical support for the entire QI ecosystem to effectively and sustainably drive the digital transformation forward
Approach:
- Multi-perspective: exchange with stakeholders from different areas of QI - laboratories, customers, authorities, associations
- Co-creativity: with the help of design thinking methods
Timeline of the project
(Source: NoDrama strategy consultancy)
The dialogue process was designed to be participatory. The goal was to involve participants permanently and to remain in dialogue. QI stakeholders who were unable to take part in the practical workshops were also kept informed and involved through regular and transparent communication.
Additional materials from the practical workshops (from here, only available in German language):
After two of four workshops in our practical workshops, there was a interim report with initial findings.
